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IT Support Specialist

This position is also known as IT Specialist.


  • Reports to the director of broadcast operations and engineering.
  • Installs, repairs and replaces hardware and systems used for broadcast production and business operations.
  • Performs daily maintenance on network infrastructure, computers, printers, work stations and virtual systems.
  • Assists the IT manager with new platform launches, systems upgrades and imaging machine maintenance.
  • Manages the hardware inventory.
  • Creates backup systems.
  • Provides desktop support and implements cyber security checks and balances.


  • Able to easily troubleshoot IT issues.
  • Knowledgeable about industry and business management-related software and able to configure IP networks.

Experience Level

  • Prior experience with large user bases – preferably in a broadcast TV setting – is preferred.
  • Technical degree in digital electronics, information systems, broadcasting or a related field is preferred.
  • Special certification, such as a Small Business Enterprise (SBE) certification, is a plus.